Contact Customer Service for the following questions:
• Questions about orders that have been received. Please reference your order or invoice number.  
• Requests for shipping costs.

All other inquiries may be sent to

We are located at 7 Canal Street, Rochester NY 14608.
Our hours are Monday-Thursday 8:30-4:00 pm EST.
 Fridays 8:30-12:30.
Call toll-free: 800-767-2247.

If you call or email outside the hours listed above we will get back to you as soon as possible the next business day.

ALL PICK-UP ORDERS PLEASE CALL AHEAD AND WE WILL ARRANGE A PICKUP TIME WITH YOU. We are not taking walk-in orders at this time. Thank you for your co-operation.

We are closed New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

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