Use the form below to send us a message

Contact Customer Service for the following questions:
• Questions about orders that have been received. Please reference your order or invoice number.  
• Requests for shipping costs.

All other inquiries may be sent to

We are located at 7 Canal Street, Rochester NY 14608. Our hours are M-F 8:30-5:00 pm EST. If you email outside those hours we will get back to you as soon as possible the next business day.

We are closed New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
We close at 1:00 pm on Good Friday.